Innovation

Artificial Intelligence | Innovation | Marketing
Mac Carlton 0
Unlock advanced audience targeting with SAS® Customer Intelligence 360 and Amazon Bedrock's generative AI

The digital marketing landscape demands increasingly sophisticated audience targeting, yet many organizations struggle with the technical complexity of creating precise audience segments. The integration between SAS Customer Intelligence 360 and Amazon Bedrock is fundamentally changing how marketers approach audience creation through the power of generative AI (GenAI) and natural language

Artificial Intelligence | Innovation
Marinela Profi 0
SAS® Viya® Copilot: Your AI assistant for new levels of productivity with data and AI

We’re constantly innovating to help organizations unlock the full potential of their data and AI capabilities. That’s why we’re excited to introduce SAS Viya Copilot, an AI-driven conversational assistant embedded directly into the SAS Viya platform through integration of Microsoft Azure AI Foundry. With Viya Copilot, we’re transforming the way

Artificial Intelligence | Innovation | Predictions
Thorsten Hein 0
4 core insurance functions primed to benefit from agentic AI

Rapid advancements in artificial intelligence (AI) technologies, such as large language models (LLMs), have triggered radical transformation in insurance. While they have already reshaped how AI is used, LLMs alone are not sufficient for real-world decisioning. Some of the standard ways insurers have used LLM-based chatbots in the past are

Artificial Intelligence | Innovation
Glynn Newby 0
Ready-made AI models: The next industrial revolution in manufacturing

The manufacturing industry is at a fascinating crossroads, brimming with potential for groundbreaking advancements. We find ourselves in an era of unprecedented data surges, intricate supply chain networks and a relentless drive to innovate. This dynamic environment, now known as Industry 4.0 – 5.0, has cultivated a fertile ground where

Analytics | Innovation
Jennifer Olson 0
The rise of digital twins: Transforming manufacturing with predictive intelligence

Digital twins are revolutionizing manufacturing by providing real-time, virtual representations of physical assets. The ability to create and refine digital replicas using live sensor data is optimizing efficiency, reducing downtime and unlocking new levels of innovation. While many organizations are still operating with “digital shadows” – historical data models that

Artificial Intelligence | Innovation
Iain Brown 0
Beyond the black box: How agentic AI is redefining explainability

Navigating the interpretability paradox of autonomous AI: Can we maintain trust and transparency without sacrificing performance? AI has rapidly evolved from simple, rule-based systems into sophisticated autonomous agents capable of making decisions without direct human oversight. These advanced systems, known as "agentic AI," go beyond basic automation to independently sense

Artificial Intelligence | Fraud & Security Intelligence | Innovation
Marinela Profi 0
Understanding the components of an AI agent: A five-step life cycle

AI agents are the tech trend of the moment. It is promising to reshape industries, streamline operations, enhance customer experiences and drive smarter decision-making in ways we couldn’t have imagined just a few years ago. As businesses, leaders, and innovators, it’s vital to understand how these systems actually function, not

Customer Intelligence | Data Management | Innovation | Marketing
Amy Dyson 0
Building customer trust: Balancing privacy and personalization

In today's digital age, marketing technology (MarTech) plays a crucial role in how businesses engage with their customers. However, the success of truly contextual customer engagement hinges on one fundamental principle: trust. Building and maintaining customer trust is essential for long-term business success, as it fosters loyalty and contributes to

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